SIstema di SImulazione alla NEgozazione

Sisine developed innovative training practices to improve the negotiating skills and intercultural awareness of professional trainers and trainers, front-office staff and other staff in contact with the public, union representatives etc. The training offered will center on the kinds of negotiation workers engage in during their everyday professional activities (rather than on classical managerial negotiation). The training methodology will be based on a blended strategy combining classroom learning with eLearning-based self-study. Both the classroom learning and the self-study sessions will make intensive use of a novel simulation environment, developed within the project. The new environment will incorporate technologies from Artificial Life and Massive Multiplayer Online Role Playing Games (MMORPG). The use of simulation will ensure that users can "learn by doing" at home as well in the classroom. ELearning will make it possible to reach large numbers of learners who currently have no access to this kind of training.