A planning-oriented approach for ERP implementation in SMEs

Despite the many advantages of Enterprise Resources Planning (ERP) or integrated systems, the research is inconclusive when it comes to the adoption of ERP in small and medium sized enterprises (SMEs). At the very least a comprehensive ERP system is not easily implemented by SMEs. This paper seeks to explore the following question: what can be done to enhance the chance of success, of the ERP implementation process in SMEs? The paper shares some insight into research aimed at identifying the technical and organizational requirements of SMEs in the implementation of an ERP. It highlights a set of organizational and technical capabilities which influence implementation project success. In addition, the results of a case study are discussed that test the methodological approach. This model expounds on how the various enterprise capabilities in an SME can influence the implementation process. By drawing upon this model and case study, we can show how SMEs can select better implementation strategic and change management activities.