GIS FRAMEWORK PER LA CLASSIFICAZIONE DI ELEMENTI URBANI DA STATI EMOTIVI NELLA RETE SOCIALE

The research proposes the integration on the GIS platform of a sentiment analysis method aimed at evaluating the moods and impressions that citizens and tourists express in unstructured comments in the various social groups connected to lived and aggregated places, built environments, infrastructures. service of urban fabrics. This approach allows the extraction and classification of users' opinions in terms of emotional categories, and constitutes a knowledge base capable of evaluating appropriate strategies for planning and designing interventions on the urban elements under study in order to make them better usable and perception by users.