Destination management during the health emergency: a bibliometric analysis

The pandemic emergency has shifted the attention from a tourism focused on economic growth to a tourism focused on social wellbeing (Everingham & Chassagne, 2020). Destinations are required to answer new emerging needs in terms of health and safety without precluding the emotional side of the leisure travel experience. One of the ways destinations are rethinking their management is the introduction of innovation in terms of sharing knowledge, creation of new ideas and engagement of stakeholders (Pillmayer, Scherle & Volchek, 2021). Destinations need to strengthen their own networking of operators and relations to reduce risk perception and to ensure security and safety. The purpose of this paper is to highlight the capacity of a destination to maintain a competitive advantage despite the crises and how to deal with the pandemic, a literature review is conducted to verify the role of destination management in time of crisis, especially during the pandemic and how further studies might proceed. This work proposes a bibliometric analysis aimed to investigate the literature focused on the impact of health emergencies as an opportunity to create new value to the tourism industry. The bibliometric analysis is focused on monitoring the scientific field of destination management recovery during the Coronavirus pandemic. Through a bibliometric mapping, the paper draws a spatial representation of the conceptual structure. The bibliometric analysis highlights the connection between the crisis management and different topics such as risk perceptions, behaviour, communication, destination image, satisfaction and the connection of the theme tourism innovation and information technology.