Kemeny's axiomatic approach to find consensus ranking in tourist satisfaction

The tourist satisfaction aims at measuring the customer satisfaction of a particular kind of service: tourism. In order to either detect the tourists satisfaction or point out the best possible alternatives to meet their needs, they have been asked to order a series of actions sorted by dimension. The collected data have been processed through an axiomatic vision introduced by Kemeny, because we consider ex-aequo well weighted choices instead of non-choices. Moreover a classical comparison with Borda methos is provided for the more interesting Dimensions.