Driving Smartization Through Intelligent Transport

Smart cities initiatives are developing all over the world, due to their support in favouring a better provision of services, in connection with the aim of achieving efficiency in cities management. More and more big corporations are interested in this topic to develop their businesses, as several issues are linked to these projects, like environment, water management, energy policies, education, culture, and so on. In literature these issues, known as drivers, were also related to sustainability aims which could be reached through the accomplishment of better performances within environment, economy, and society. This study synthesizes all the different drivers identified by scholars and industry players in a model, in order to use it as a framework to depict the linkages among the various smart cities projects. Since transport resulted as one of the most considered drivers in the analyzed contributions, the research questions were delineated to describe its role in the different phases of smart initiatives, and to understand if it could encourage and enable the other drivers’ development. The multiple case study was chosen as the fittest methodological approach and it was conducted with the selection of three smart cities, one for each of the most cited platform models developed by industry players, which had started transport initiatives at least three years ago: Singapore (IBM), Amsterdam (Accenture), and San Francisco (Microsoft). The analysis of the official documents set up by city departments and by the industry players showed transport as a driving force in smart cities projects which conveys a smart approach to different domains, especially energy savings, environment, and safety. The results also showed smart mobility as a pivot in stimulating investments and citizens’ participation on different city drivers, especially as it concerns environment and services to both citizens and businesses. Smart transport initiatives, hardware and software infrastructures, technological devices, and people participation to smartization were closely interrelated in smart cities projects and they could be successfully used to achieve sustainability aims for different stakeholders.